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Installing Qlik Sense Mobile Client Managed

Introduction

Qlik Sense Mobile Client Managed is an efficient application designed for enterprises looking for on-the-go business intelligence while still controlling data security and governance. In this guide, we will walk through installation and setup for Qlik Sense Mobile Client Managed for an effortless experience for users.

What is Qlik Sense Mobile Client Managed?

Qlik Sense Mobile Client Managed is a mobile application developed for organizations that deploy Qlik Sense on-premise and need managed mobile access solutions, making their dashboards available via smartphones or tablets. As opposed to its cloud-based equivalent, this managed version aims to give users access to Enterprise dashboards via Qlik Sense Enterprise dashboards from smartphones or tablets.

Key Features of Qlik Sense Mobile Client Managed

  • Offline Access: Download and interact with apps even without an internet connection.
  • Secure Enterprise Deployment: Uses VPNs, MDM (Mobile Device Management), and authentication protocols for secure access.
  • Optimized Performance: Enhanced UI and touch functionality for a smooth experience on mobile devices.
  • Centralized Control: IT administrators can manage permissions, security policies, and configurations.

System Requirements for Qlik Sense Mobile Client Managed

Before proceeding with the installation process, please ensure your mobile device meets these criteria:

Supported Platforms:

  • iOS: iPhone and iPad running iOS 13.0 or later.
  • Android: Devices running Android 8.0 (Oreo) or later.

Network and Security Requirements:

  • A stable internet connection or VPN access for secure connectivity.
  • Enterprise Mobility Management (EMM) solution (optional but recommended).
  • A Qlik Sense Enterprise deployment with valid user authentication.

Step-by-Step Installation Guide

Step 1: Downloading the Qlik Sense Mobile Client Managed App

This app can be found both on Apple App Store and Google Play Store. Follow these steps to download the application:

For iOS Users:

  • Launch the App Store on your iPhone or iPad.
  • Search for "Qlik Sense Mobile Client Managed".
  • Tap Download and wait for the installation to complete.

For Android Users:

  • Open Google Play Store on your device.
  • Search for "Qlik Sense Mobile Client Managed".
  • Tap Install and wait for the process to finish.

Step 2: Connecting to Qlik Sense Enterprise

Once installed, you must connect the app with your Qlik Sense Enterprise environment. Follow these steps:

  • Launch the app on your mobile device.
  • Click on Add Server and enter the Qlik Sense Enterprise URL provided by your IT team.
  • Authenticate using Single Sign-On (SSO) or other authentication methods configured by your organization.
  • Once logged in, you will see the available dashboards and reports.

Step 3: Enabling Offline Mode (Optional)

If you need to access dashboards while offline, follow these steps:

  • Open a Qlik Sense app within the mobile client.
  • Tap the Download for Offline Use option.
  • The app will sync and store data locally, allowing access even without an internet connection.

Best Practices for Using Qlik Sense Mobile Client Managed

To get the most out of Qlik Sense Mobile Client Managed, consider these best practices:

1. Ensure Secure Access

2. Keep the App Updated

  • Regular updates provide new features, security enhancements, and bug fixes.
  • Enable automatic updates on your device for convenience.

3. Manage Permissions Effectively

  • IT administrators should configure user roles and permissions to restrict unauthorized access.
  • Use MDM solutions to enforce data science security policies on mobile devices.

4. Optimize Performance

  • Close background applications while using the Qlik Sense Mobile Client Managed app.
  • Applying the latest device firmware and OS can help avoid compatibility issues with older devices.

Troubleshooting Common Issues

Issue 1: Unable to Connect to Qlik Sense Enterprise

Solution:

  • Verify the server URL has been correctly entered 
  • Ensure your device has access to the internet or is connected via VPN.
  • Contact your IT team to confirm server availability.

Issue 2: App Crashing or Freezing

Solution:

  • Restart your device and relaunch the app.
  • Clear the cache and app data from your mobile settings.
  • Update to the latest version of Qlik Sense Mobile Client Managed.

Issue 3: Offline Mode Not Working

Solution:

  • Ensure that the app is properly downloaded before going offline.
  • Check storage space on your mobile device.
  • Re-sync the data by reconnecting to the Qlik Sense Enterprise Server.

Conclusion

Installing and configuring Qlik Sense Mobile Client Managed enables organizations to provide secure, mobile-friendly access to business intelligence dashboards. By following this guide, you can seamlessly install the app, connect to Qlik Sense Enterprise, and optimize your mobile analytics experience.

By implementing best practices such as secure authentication, permission management, and offline access, your organization can maximize the benefits of Qlik Sense Mobile Client Managed while maintaining data security and optimal performance.

For further assistance, consult your IT team or visit the official Qlik Sense course documentation for advanced troubleshooting and configurations.

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